Sr. Member Engagement Manager
Benefits
Unlimited PTO
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What You’ll Own:
- Lead new lifecycle experiences for emerging health journeys by partnering with Marketing Operations, Content, Data, and Product.
- Maintain and optimize lifecycle engagement programs end-to-end including strategy, audience segmentation, and performance analysis.
- Drive member engagement and retention through data analysis and experimentation.
What Success Looks Like:
- Take full ownership of multiple lifecycle engagement programs with measurable improvements.
- Establish yourself as a trusted cross-functional partner across multiple teams.
- Build a strong experimentation cadence to meaningfully improve member lifecycle impact.
About You:
- Have 7-10 years of experience in lifecycle, engagement, or marketing roles, preferably in B2C health benefits or regulated consumer tech.
- Own B2C lifecycle programs end-to-end with data-driven results.
- Demonstrate excellent cross-functional collaboration skills and attention to detail.
Carrot
Carrot is the leading global fertility and family care platform, providing intelligent care orchestration to support millions of members across 195 countries. The company is a high-growth, mission-driven organization recognized as a defining force in healthcare innovation, with a collaborative and inclusive culture.