Lead lifecycle strategy for Airbnb's membership and incentive programs across email and push.
Partner with cross-functional teams to build personalized guest journeys using data and experimentation.
Drive continuous improvement through segmentation, automation, and performance analysis.
Airbnb is a global marketplace for unique stays and experiences, connecting hosts and guests worldwide. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of authentic connection and belonging.
Develop and execute lifecycle marketing strategies to drive product adoption, engagement, retention, and long-term customer value.
Lead lifecycle strategy for new product launches and feature releases, collaborating with Product, Marketing, and Customer Success.
Build a culture of experimentation by designing A/B tests, analyzing results, and iterating on customer journeys.
Calendly provides a scheduling platform that helps millions of people automate their meeting scheduling. The company fosters a culture of growth and innovation, with a focus on customer success and product-led growth.
Own the end-to-end patient engagement and retention strategy across the full lifecycle from onboarding to long-term retention.
Lead cross-functional collaboration with clinical, product, and growth teams to embed engagement best practices.
Establish a rigorous measurement framework to drive data-informed interventions that reduce churn and improve outcomes.
Ansible Health is a venture-backed, physician-led virtual medical group revolutionizing care for chronic disease patients. It is a remote-first team of clinicians, engineers, and executives from top institutions.
Design onboarding journeys that turn new signups into engaged users by optimizing messaging and timing.
Build retention and referral programs to deepen usage among active users and drive word of mouth.
Run continuous A/B testing and use AI to automate segmentation, copy iteration, and personalization.
Joko helps consumers shop smarter by providing cashback, coupons, price alerts, and carbon tracking. It is a tech company and certified B Corp with over 105 employees across Paris, Barcelona, and New York, serving more than 6 million users.
Build and execute multi-channel lifecycle campaigns (email, in-app) to help practitioners discover and adopt relevant integrations.
Own day-to-day partner management and co-marketing campaigns with integration partners.
Monitor integration funnel performance and run A/B tests to improve campaign effectiveness.
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. We're a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices.
Define and lead product strategy for user segmentation and lifecycle analytics, helping customers understand conversion, retention, and engagement.
Collaborate closely with engineering, design, and data teams to build segmentation and retention tools, moving from aggregate trends to cohort and user-level analysis.
Explore predictive intelligence opportunities like lifecycle stages, engagement scoring, and churn predictions, partnering with applied AI teams.
Contentsquare is the all-in-one experience intelligence platform that helps anyone caring about digital journeys understand customer behavior. We are a global leader in experience analytics with a growing presence across 15 offices worldwide, fostering an inclusive culture where everyone learns and succeeds.
Lead lifecycle marketing strategy across email, SMS, and loyalty programs to drive retention and lifetime value.
Develop customer segmentation and personalization strategies to improve targeting and campaign performance.
Monitor KPIs, conduct A/B tests, and communicate insights to executive team to optimize retention efforts.
ARMRA is a health and wellness company founded by Dr. Sarah Rahal, offering colostrum supplements with 400+ bioactive nutrients to restore cellular health. The company is a mission-driven team of builders, resilient and direct, seeking individuals who take ownership and thrive on challenges.
Define and execute the strategy for customer engagement, retention, loyalty, and lifecycle management.
Lead the end-to-end customer journey strategy across digital, assisted, and partner channels.
Drive AI-enabled, personalized, and data-driven experiences to improve engagement and satisfaction.
The organization is dedicated to enhancing customer lifecycle experiences and engagement in the healthcare industry. The company culture emphasizes innovation, collaboration, and customer impact, with a focus on remote work flexibility.
Own and optimize the CRM and retention program for our e-commerce business, building sophisticated automations and personalized communications.
Partner cross-functionally with Product, Brand, Growth, Finance, Legal, and Data teams to drive customer acquisition, onboarding, retention, and cross-sell strategies.
Identify trends and growth opportunities within a CRM database of over 6 million customers, translating insights into scalable lifecycle strategies.
Health-E Commerce is a consumer health and wellness advocate and online retailer headquartered in New York, NY, since 2010. It is an HIG Capital portfolio company with four brands and leverages a strong investment backing.
Drive learner activation and engagement through personalized marketing campaigns.
Collaborate with cross-functional teams to tailor lifecycle strategies for corporate clients.
Optimize campaigns using data analytics and product-led growth strategies.
Pathstream reshapes frontline teams into strategic contributors via enterprise partnerships, improving productivity and retention. They are a tight-knit, mission-driven team of ~60 employees scaling their solution across the US.
Design and execute data-driven lifecycle marketing programs across email, push, in-app, and SMS to improve customer acquisition, reactivation, and engagement.
Own campaign execution including audience segmentation, personalization, A/B testing, and quality assurance while collaborating with creative, analytics, and product teams.
Leverage marketing automation platforms like Braze and analytical skills to optimize customer journeys and drive measurable business impact.
Our partner is a financial technology company dedicated to improving financial wellness. They are a remote-first team that values innovation, ownership, and continuous improvement.
Own end-to-end operating model and outcomes for provider engagement and growth programs, ensuring timelines, milestones, and intended results are met.
Track program performance through data, translate into concise reports for senior leadership, and provide recommendations for prioritization.
Collaborate with cross-functional teams and engage directly with providers and practice staff to maintain momentum and drive program success.
Counterpart Health transforms healthcare with an AI-enabled primary care tool, Counterpart Assistant, that supports earlier diagnosis and management of chronic conditions. As a subsidiary of Clover Health, they have a remote-first culture with a focus on diversity and inclusion, and thousands of practitioners using their tool.
Develop and execute customer marketing programs that drive onboarding, adoption, retention, and expansion.
Build and optimize automated customer journeys across digital channels to increase feature adoption and customer value.
Lead a team of two marketers and collaborate cross-functionally to deliver integrated customer programs.
Absorb Software is a remote-first company providing a cloud-based learning management system (LMS) for organizations worldwide. They foster a culture of genuine care, continual learning, and diversity, with a focus on employee growth and inclusion.
Develop and manage cross-channel lifecycle programs across email and in-app messaging to drive activation, retention, and engagement.
Build automated journeys and optimize performance through A/B testing, segmentation, and behavioral triggers.
Collaborate with Marketing, RevOps, and Product Marketing to ensure coordinated customer experiences and scalable automation.
OpenTable, part of Booking Holdings, helps restaurants thrive with technology for team, guests, and bottom line, while enabling diners to book restaurants globally. With millions of diners, 60,000+ restaurant partners, and over 25 years of experience, they foster a culture of hospitality.
Lead lifecycle marketing strategies for enterprise accounts, serving as a strategic advisor to senior stakeholders.
Drive acquisition, retention, and lifetime value through strategic planning and performance reviews.
Mentor and develop team members, fostering a culture of accountability and continuous learning.
Wpromote is a digital agency that drives innovative acquisition and retention strategies for enterprise and mid-market clients. They are recognized as a Best Place to Work with a remote-first culture and a focus on work-life balance.
Dutch Vet is a veterinary telemedicine service that connects pet parents with licensed vets for virtual visits, providing diagnosis, prescription, and medication shipping. Backed by top investors, their team includes successful startup founders and scaling experts, featured in major tech outlets.
Design and operate a scaled digital-first customer engagement program that drives product adoption and retention.
Own the digital customer journey from onboarding through renewal, creating scalable plays and campaigns.
Monitor adoption, engagement, and retention metrics, translating data into actionable recommendations.
ServiceNow provides an AI platform for business reinvention, automating workflows for 85% of the Fortune 500. They are building an AI-native culture where technology and talent are unstoppable together.
Set the strategy and operating cadence for Lifecycle Marketing, aligning Email Marketing and Customer Marketing around a shared view of the customer journey.
Manage, coach, and develop the individual contributors who own Email Marketing and Customer Marketing, including goal-setting and career growth.
Own the email channel strategy in Iterable, including segmentation, personalization, and testing roadmap.
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. With over 25 years of experience, the company is trusted by millions and fosters a culture of curiosity, inclusion, and hybrid work.
Strategize and execute data-driven lifecycle communications for product-led and self-service audiences, guiding them toward activation, conversion, and revenue growth.
Lead the creation and implementation of automated lifecycle journeys, including copywriting, segmentation, testing, QA, launch, and performance optimization.
Partner with Product Growth, SMB Sales, Marketing Ops, Data, and regional teams to align on audience strategy, messaging, and measurement.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, AI integration, and continuous knowledge exchange.
Identify, build, and implement Host lifecycle strategies and campaigns across multiple channels.
Drive a testing and learning agenda by conducting extensive experimentation and in-depth user data analysis.
Own comprehensive reporting of all relevant KPIs, building dashboards and articulating results to stakeholders.
Airbnb is a global online marketplace for lodging and experiences, connecting hosts and guests. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of inclusion and belonging.