Head of Customer Growth
Remote regions
GlobalBenefits
4w PTO
Similar Jobs
See allCustomer Success Manager (Growth)
Panoptyc
Global
Customer Success
Account Management
Problem Solving
Head of Customer Success - Strategic
Atlassian
US
Leadership
Customer Success
CRM
VP, Customer Success
NiCE
USA
Leadership
Customer Success
B2B Technology
Senior Customer Success Manager
Conexiom
North America
Customer Success
Account Management
Data Analysis
Manager - Customer Success
Cordance
US
Customer Success
Leadership
B2B SaaS
WHAT YOU WILL BE RESPONSIBLE FOR:
- Own Customer Growth strategy across the full customer base.
- Build segmentation and coverage using value, potential, and risk.
- Lead through the CSM Team Lead and create a strong leadership bench.
WHAT SUCCESS LOOKS LIKE:
- Within first month: meet 15 customers, take point on live situations, ship improvements.
- Within three months: act as executive sponsor, put segmentation into production.
- Within six months: maintain customer contact, operate multi-lane model.
WHAT YOU WILL NEED TO BE SUCCESSFUL:
- 10+ years in Customer Success or related functions.
- 5+ years leading customer-facing teams.
- Experience building segmentation and scalable systems.
RevenueCat
RevenueCat removes the headaches of building and scaling in-app subscriptions. It's a remote-first crew of 150+ across 25+ countries, guided by values like Customer Obsession and Always Be Shipping.