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Key Responsibilities:

  • Design and deploy field-ready playbooks for Enterprise Sales and Customer Success that standardize how we win health plans, activate customers, and generate provider referrals.
  • Standardize the sales journey by clarifying expectations at every stage and providing frameworks needed to increase conversion.
  • Drive pipeline hygiene and reporting in partnership with Performance Management to provide clear growth insights for senior leadership.

Tools & Cross-Functional Alignment:

  • Equip the field with essential resources, selecting and managing tools that align with how our teams actually work.
  • Strengthen the value story by partnering with Marketing to ensure messaging resonates with health plans, health systems, and providers.
  • Foster a culture of continuous improvement by building a feedback loop between Sales, Clinical, and Product teams.

Qualifications & Success Metrics:

  • 10+ years of experience in Commercial Operations, Sales Enablement, or Proposal Management, ideally in healthcare or digital health.
  • Proven track record of building sales playbooks that improve execution and conversion.
  • Success measured by improved consistency, proposal quality, conversion rates, and positive feedback from field teams.

Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of mental health care and published over 35 peer-reviewed studies, fostering a culture of continuous improvement and collaboration.

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