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Strategic Planning
Key Responsibilities:
- Design and deploy field-ready playbooks for Enterprise Sales and Customer Success that standardize how we win health plans, activate customers, and generate provider referrals.
- Standardize the sales journey by clarifying expectations at every stage and providing frameworks needed to increase conversion.
- Drive pipeline hygiene and reporting in partnership with Performance Management to provide clear growth insights for senior leadership.
Tools & Cross-Functional Alignment:
- Equip the field with essential resources, selecting and managing tools that align with how our teams actually work.
- Strengthen the value story by partnering with Marketing to ensure messaging resonates with health plans, health systems, and providers.
- Foster a culture of continuous improvement by building a feedback loop between Sales, Clinical, and Product teams.
Qualifications & Success Metrics:
- 10+ years of experience in Commercial Operations, Sales Enablement, or Proposal Management, ideally in healthcare or digital health.
- Proven track record of building sales playbooks that improve execution and conversion.
- Success measured by improved consistency, proposal quality, conversion rates, and positive feedback from field teams.
Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of mental health care and published over 35 peer-reviewed studies, fostering a culture of continuous improvement and collaboration.