Onboarding Coach

How You'll Make an Impact:

• Train clients on the system, tailoring it to fit their needs as a hospitality business.
• Ensure clients have a complete understanding and confidence in using the system.
• Care for clients and their properties just as you would for a guest in a hotel.

What You Bring to the Team:

• Communicate product offerings clearly and synthesize feedback for internal teams.
• Manage multiple projects or accounts with strong organizational and proactive skills.
• Deliver exceptional communication with empathy and a customer-focused approach.

What Sets You Up for Success:

• Bring over 3 years of 5-star hospitality experience in key roles (Front Desk or Revenue Manager).
• Possess at least 3 years of relevant SaaS industry experience in a customer-facing role.
• Demonstrate fluency in English and knowledge of Spanish.