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Role Overview:
- Serve as the first point of contact for potential claimants.
- Manage inbound leads via phone, text, and email.
- Convert interested individuals into Advocate claimants.
Responsibilities:
- Conduct prompt outreach to new leads within 5 minutes.
- Guide claimants through the online Onboarding Flow.
- Maintain accurate records in Salesforce.
Qualifications:
- Experience in high-volume outreach or sales role.
- Excellent communication and persuasion skills.
- Proficiency with CRM tools like Salesforce.
Why Advocate:
- Fully remote position with a mission-driven company.
- Opportunity to make a significant impact.
- Collaborative team environment.
Advocate
Advocate empowers Americans to obtain government support by reducing wait times and bureaucratic obstacles in the benefits application process using AI and machine learning. They are a fully remote, small team of EDPNAs and case managers with a mission-driven culture.