Similar Jobs
See allSoftware Support Analyst I
Mark43
US
Customer Support
Troubleshooting
Zendesk
Application Support Engineer Team Lead
BHG Financial
US
Troubleshooting
SQL
Jira
Tier 1/2 Service Desk Analyst (Journeyman)
DecisionPoint Corporation
US
ServiceNow
Customer Service
Incident Management
Support Analyst
Magpie Health Analytics
Global
Troubleshooting
Customer Service
Ticketing Systems
Junior Technical Support Engineer
Everbridge
Canada
Technical Support
SaaS
Networking
What you'll do:
- Support enterprise applications by resolving tickets and incidents within agreed service levels.
- Monitor application health and integrations, escalate issues, and keep users informed.
What we're looking for:
- Minimum 1 year of experience in application support or a similar role, with ERP experience as an asset.
- Strong analytical, troubleshooting, and communication skills with a methodical approach.
Who we are:
- Spark Power is the leading independent provider of electrical services in North America.
- We are a dedicated team committed to safety and delivering trusted power solutions.
Benefits:
- Competitive wages and excellent benefits with flexible options.
- RRSP, referral bonus program, and corporate discounts.
Spark Power
Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. Their highly skilled and dedicated people, combined with their knowledge of the power industry, technology expertise, and commitment to safety, deliver the right solutions to keep customers' operations up and running today and better equipped for tomorrow.