Support Engineer, U.S. Government Support

GitLab

Remote regions

US

Salary range

$95,200–$160,800/yr

Benefits

Unlimited PTO

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The Role:

  • Support U.S. government customers in secure, air-gapped environments.
  • Perform deep troubleshooting with Linux and GitLab internals.

What You'll Bring:

  • Strong Linux, scripting (Ruby/Bash), and CI/CD experience.
  • Familiarity with Kubernetes, DevOps, and compliance controls.
  • Clear communication and customer-facing case management skills.

About the Team:

  • Embedded within Support Engineering, enabling national security missions.
  • Remote, asynchronous, and values-driven culture.

GitLab

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. Trusted by more than 50 million users and over 50% of the Fortune 100, GitLab fosters a high-performance, inclusive culture driven by values and continuous knowledge exchange.

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