Own the internal infrastructure and support queue, from Google Workspace administration to cloud provisioning and Kubernetes deployments.
Support customer project deployments by executing runbooks, troubleshooting issues, and contributing to hardening and compliance work.
Collaborate with a fully remote, distributed team using asynchronous communication, with opportunities to grow into environment builds and platform ownership.
OpenTeams helps enterprises and governments build AI they control, govern, and evolve themselves. The company is built by people with deep roots in open-source, with a culture of ownership, remote collaboration, and diversity.
Deliver GitLab-scoped engagements for enterprise and public sector customers as a subcontracting partner to GitLab.
Administer GitLab Self-Managed and Dedicated environments and lead migrations from legacy platforms.
Design CI/CD and DevSecOps pipelines and roll out GitLab Duo and Duo Agent Platform in cleared environments.
INflow Federal is a defense integrator engineering decision superiority for the Department of War and Intelligence Community. We deliver mission-critical AI/ML, software engineering, digital infrastructure, and cybersecurity capabilities on active DoW and IC programs, with cleared engineers across more than 20 states.
Support and expand GitLab and other engineering applications like Confluence and CodeCollaborator.
Work with internal customers on application issues and provide technical guidance to junior team members.
Participate in global infrastructure and development projects, performing code and design reviews.
Wind River is a global leader in software for mission-critical intelligent systems, powering billions of secure and reliable devices. The company has a strong workplace culture, earning Great Place to Work certification and 'Top Workplace' recognition for ten years.
Act as a trusted advisor to U.S. government customers, guiding them through technical evaluation and adoption of the DevSecOps platform.
Collaborate with sales and cross-functional teams to shape account strategies, deliver demos, and run proof-of-concept projects.
Maintain expertise in GitLab and modern software practices, create reusable assets, and serve as a customer advocate to influence product roadmap.
GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as clients, GitLab fosters a high-performance, value-driven culture that embraces AI and continuous knowledge exchange.
Build and maintain packages for supported Linux distributions and architectures, including release activities.
Develop and maintain official GitLab container images and tooling that enables efficient component building.
Collaborate with security teams to mitigate vulnerabilities and ensure license compliance across dependencies.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. With over 50 million registered users and more than half of the Fortune 100 as customers, GitLab fosters a high-performance, remote-first culture driven by values like AI integration and collaboration.
Manage a team of Assigned Support Engineers providing enterprise relationship-based technical support.
Lead escalations across Engineering, Product, Sales, and Customer Success to resolve issues.
Partner with account teams to bring at-risk customers back to health and improve the ASE program.
GitLab provides the intelligent orchestration platform for DevSecOps, helping organizations ship software faster and more securely. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Manage and resolve customer support cases for Entrust software products with professionalism and timely communication.
Troubleshoot technical issues on Linux appliances running on VMware and other hypervisors via screen shares and knowledge bases.
Collaborate with Engineering, Sales, and Product teams to advocate for customers and drive continuous improvement.
Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. They serve customers in over 150 countries and employ a diverse global workforce focused on collaboration and innovation.
Triage and resolve complex customer issues involving Chainguard Images using Docker, Kubernetes, GitHub, Helm, and Terraform.
Escalate to Engineering when needed, keep customers and SLAs happy, and communicate clearly across technical and non-technical audiences.
Document issues, guide customers to resolution, and participate in on-call rotation for after-hours and weekend support.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software to help organizations build faster, stay compliant, and eliminate risk. The company is venture-backed by leading investors and serves Fortune 500 enterprises and global industry leaders, with a remote-first culture focused on customer obsession and serious work.
Design, harden, and defend containerized application infrastructure across edge and cloud environments.
Lead threat modeling, vulnerability management, and security reviews to support mission-critical systems.
Own provisioning, secrets management, and security controls for systems operating in denied or disconnected environments.
CX2 is a next-generation defense technology company building AI-enabled hardware and software platforms to detect, disrupt, and defend the electromagnetic spectrum. Backed by leading defense investors and led by founders from Meta, SpaceX, Epirus, and the DoD, the company values high responsibility and autonomy.
Act as a trusted technical partner, configuring Lucidworks Fusion and troubleshooting search issues across Lucene, Solr, and distributed systems.
Write knowledge base articles and collaborate with Engineering and Customer Success to resolve defects and improve the product.
Participate in a 24/7/365 on-call rotation, supporting U.S. government customers with empathy and clear communication.
Lucidworks is leading digital transformation for retailers, financial services, manufacturers, and B2B commerce organizations, using deep learning to connect people with products and information. The company powers search for brands like American Airlines and Lenovo, and values diversity and inclusion in an equal opportunity workplace.
Go onsite to meet end users and understand their biggest pain points.
Identify relevant features through deep engagement with customer workflows and integrate them with Forward Deployed Engineers.
Embed with Engineering and Product teams to incorporate field insights into product offerings.
Code Metal is a leader in automated software engineering, producing provably correct code with auditable proof. Founded in 2023 with offices in Boston and San Francisco, we are funded by Accel, Salesforce Ventures, and others.
Monitor and diagnose infrastructure issues, responding to alerts independently or with DevOps support.
Create and improve monitoring rules and perform basic DevOps tasks.
Document all processes and collaborate with global teams.
airSlate is a global SaaS technology company developing no-code workflow automation, electronic signature, and document management solutions. With over hundreds of millions of users and more than one million customers worldwide, the company operates in over 20 countries with a team of diverse professionals.
Build and execute strategic account plans that align GitLab’s AI-powered DevSecOps platform with public sector modernization initiatives.
Navigate complex procurement processes while shaping multi-year technology roadmaps with CIOs and technical leaders.
Partner with system integrators, resellers, and internal teams to drive successful customer outcomes and value realization.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and reduce security risks. With over 50 million users and more than 50% of the Fortune 100 trusting the platform, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.
Act as senior technical resource and final escalation point for strategic and VIP customers, owning complex issues across Kubernetes, GPU, and enterprise stack.
Train and mentor Technical Support Engineers in advanced Linux troubleshooting and customer architectures.
Author advanced troubleshooting documentation and drive incident resolution through root cause analysis.
Vultr makes high-performance cloud infrastructure easy to use and affordable for enterprises and AI innovators worldwide. It is the world's largest privately-held cloud infrastructure company with 33 data centers and hundreds of thousands of active customers, committed to growth and employee investment.
Design, build, and operate GitLab Orbit backend services, primarily in Rust, within a distributed, cloud-native environment.
Improve deployment, monitoring, and operations using Kubernetes, Helm, Terraform, and cloud services from AWS or GCP.
Automate operational work, strengthen observability, and manage production issues to reduce single points of failure.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by more than 50 million registered users and over 50% of the Fortune 100, GitLab fosters a high-performance culture driven by shared values and continuous knowledge exchange.
Own the full incident lifecycle from first alert to root-cause analysis and permanent fix across data pipelines and cloud/on-prem environments.
Support development and business analysis teams while configuring and maintaining monitoring systems.
Opportunity to grow into a DevOps role within a dynamic team.
We are Kyivstar, a Ukrainian telecommunications company providing mobile and data services. We are building new revenue streams through our Big Data platform, with a focus on reliability and innovation.
Drive security errata, CVE scoring, and affectedness analysis for Linux operating system components.
Design and implement compliance profiles (STIG, DIS) using OpenSCAP and Ansible automation.
Apply proactive OS security measures like SELinux, build flags, and LKRG while keeping systems usable.
CIQ builds enterprise infrastructure that powers the world's most demanding workloads, from the operating system layer through AI infrastructure, high-performance computing, and cloud-native orchestration. They are the founding support and services partner of Rocky Linux, and their team is made up of builders, operators, and open source practitioners.
Design, build, and operate secure, resilient Kubernetes platforms for DoD environments.
Automate infrastructure and platform configuration using Terraform, Ansible, Helm, and Infrastructure as Code.
Implement Kubernetes networking, RBAC, security controls, and service mesh capabilities such as Istio.
Rackner builds cloud-native platforms and software for complex federal missions, including DevSecOps, AI/ML, data, and modern software engineering. Its culture emphasizes hands-on engineering, career development, and remote work support.
Serve as the primary contact for customer support requests via email, chat, phone, and ticketing while documenting each case thoroughly.
Triage and resolve common issues in OT environments with AI tools and documented solutions, escalating complex cases to Tier 2/3 while retaining ownership.
Participate in weekend on-call rotation and contribute to the knowledge base using KCS practices.
Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure like power and water systems by combining technology, threat intelligence, and expert services. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.
Design, build, and optimize secure CI/CD pipelines within GitLab, enforcing DevSecOps principles through automated vulnerability scanning and compliance gates.
Manage and scale AWS infrastructure, optimizing workloads on EKS, EC2, S3, and RDS.
Establish comprehensive monitoring, logging, and alerting systems across EKS and EC2 nodes to ensure maximum uptime.
LMI is a digital solutions provider that accelerates government impact with innovation and speed, offering commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, the company serves defense, space, healthcare, and energy sectors, focusing on agility and collaboration.