AirSlate
2 open remote positions
✨ Benefits Overview (2 of 2 jobs list additional benefits)
As a Product Designer at signNow, you will develop and implement designs to ensure a seamless user experience. You will create intuitive UIs, enhance UX through user-centric approaches, and collaborate with cross-functional teams. The role also involves conducting user and AI research, maintaining a cohesive design system, and participating in A/B testing to inform design decisions.
Provide technical support for users of pdfFiller, assisting with product-related issues through chat and ticketing systems, and occasionally conducting one-on-one Zoom calls when needed. Responsibilities include responding to support requests, identifying opportunities to boost customer satisfaction, maintaining internal QC standards, proactively identifying recurring issues, and updating customer accounts.