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Poland Ukraine

  • Monitor and diagnose infrastructure issues, responding to alerts independently or with DevOps support.
  • Create and improve monitoring rules and perform basic DevOps tasks.
  • Document all processes and collaborate with global teams.

Linux AWS Docker CI/CD Monitoring

20 jobs similar to Technical Support Engineer

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  • Own the full incident lifecycle from first alert to root-cause analysis and permanent fix across data pipelines and cloud/on-prem environments.
  • Support development and business analysis teams while configuring and maintaining monitoring systems.
  • Opportunity to grow into a DevOps role within a dynamic team.

We are Kyivstar, a Ukrainian telecommunications company providing mobile and data services. We are building new revenue streams through our Big Data platform, with a focus on reliability and innovation.

Australia 4w PTO

  • Independently resolve complex CI/CD, software, and infrastructure issues for enterprise customers.
  • Support customers via Slack, Zoom, email, and community forums while leading retrospectives.
  • Design proactive tools, publish docs, and mentor peers to evolve the support function.

Buildkite is a CI/CD platform trusted by leading engineering teams at Canva, Meta, and NVIDIA, helping ship software used by over one billion people daily. The company fosters an inclusive remote culture with support for learning, growth, and work-life balance.

$150,000–$182,400/yr
US 6w PTO

  • Implement and maintain CI/CD pipelines, containerization, and Infrastructure as Code on AWS.
  • Develop monitoring, logging, and performance tools for microservices and APIs.
  • Collaborate with teams to resolve system issues and ensure security, scalability, and availability.

Bellese is a mission-driven digital services company focused on innovative technology solutions in civic healthcare to improve public health outcomes. They foster a collaborative, learning environment and are remote-first with a team-oriented culture.

United Arab Emirates

  • Troubleshoot infrastructure and application issues, investigate incidents, and drive timely resolution while maintaining clear technical documentation.
  • Configure and improve monitoring and incident-management processes in collaboration with monitoring specialists and other technical teams.
  • Design and implement backup strategies, automated deployments, and Infrastructure as Code solutions to improve consistency, scalability, and operational efficiency.

The company operates a modern engineering environment focusing on reliable, secure, and scalable technology infrastructure. It values continuous improvement and collaboration, offering flexible work and extensive learning opportunities.

Latin America

  • Serve as the technical backbone of cloud infrastructure operations, bridging incident detection and advanced architecture.
  • Build and maintain CI/CD pipelines, design IaC modules, and optimize cloud resources for performance and cost efficiency.
  • Lead observability initiatives, integrate DevSecOps practices, and collaborate with cross-functional teams to ensure robust cloud reliability.

CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. They operate with a nearshore model and focus on empowering businesses through staff augmentation, dedicated teams, and software engineering.

$160,000–$185,000/yr
US Unlimited PTO

  • Actively identify, plan and implement developer tooling and automation.
  • Participate in on-call rotations and assist with diagnostics and troubleshooting of platform and infrastructure.
  • Set technical direction for the team's infrastructure decisions and define overall DevOps strategy.

Bluesight creates groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. They are a high-growth healthcare information technology company with over 3,000 customers and a startup culture.

Hungary

  • Design, build, and maintain robust CI/CD pipelines and cloud infrastructure on T Cloud Public.
  • Administer Linux and Windows systems, and manage containerized applications using Docker and Kubernetes.
  • Monitor system performance, implement logging and alerting, and participate in on-call rotation for incident response.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services. The company has over 5,300 employees and was named Hungary's most attractive employer in 2025.

US

  • Provide day-to-day technical support to internal software engineering teams on cloud infrastructure and platform-related issues.
  • Troubleshoot deployment, networking, infrastructure, and CI/CD challenges while performing root cause analysis.
  • Identify opportunities to automate manual tasks and improve engineering workflows using Terraform, Python, and Bash.

Software Mind is a team of engineers that provides project ramp-up services for top companies. They are a multicultural, growing company with an excellent work environment certified by Great Place To Work.

Global Unlimited PTO

  • Reproduce, debug, and escalate technical issues in partnership with Engineering and Product.
  • Act as a technical expert and initial escalation point for our SDK and Cloud products.
  • Work directly with developers to provide guidance and resolve complex issues.

Ditto is a peer-to-peer sync engine that enables developers to build real-time applications that stay connected without internet. With over $145 million in funding and a globally distributed team, we are a fast-growing startup committed to diversity and inclusion.

US

  • Engage directly with customers through support cases, remote sessions, and live conversations to understand technical challenges and provide effective solutions.
  • Troubleshoot complex Linux, cloud, networking, storage, virtualization, and container-related issues across customer environments.
  • Analyze logs, stack traces, system behavior, and application issues to identify potential operating system or application-level bugs and determine appropriate next steps.

The company supports customers operating critical workloads across Linux, cloud, and open source environments. It is a fully distributed organization with a global team and a culture of continuous learning and collaboration.

Hungary

  • Build and maintain scalable, reliable, and secure environments on AWS using Infrastructure as Code tools.
  • Design and manage CI/CD pipelines, oversee Kubernetes clusters, and ensure GitOps practices.
  • Monitor system health with OpenTelemetry and Grafana, enforce security best practices, and mentor junior engineers.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services with over 5,300 employees. Recognized as Hungary's most attractive employer, it serves large corporate clients across Europe.

US

  • Provide first-line technical support for corporate and data center environments, diagnosing and resolving issues remotely.
  • Install, configure, and maintain IT systems, including hardware, software, and network equipment.
  • Collaborate with cross-functional teams to support IT projects, system upgrades, and infrastructure improvements.

The company focuses on sustainable infrastructure and technologies that create positive environmental and societal impact. It has a fast-paced, entrepreneurial culture centered on innovation, learning, respect, and operational excellence.

South Korea

  • Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
  • Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
  • Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. With more than 50 million registered users and trusted by over 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange, where all team members are expected to embrace AI as a core productivity multiplier.

APAC

  • Keep the platform reliable and scalable while improving observability and reducing friction in build and release processes.
  • Collaborate asynchronously across time zones within a remote-first DevOps team.
  • Use AI tools to accelerate automation and infrastructure work while validating output.

Remote People builds infrastructure to power borderless teams by handling global payroll, benefits, taxes, and compliance. They are a growing, international company committed to building a diverse team.

Spain

  • Manage and maintain Linux-based environments and containerized workloads for a critical pricing system.
  • Design and improve CI/CD pipelines and automation scripts to streamline software delivery.
  • Enhance monitoring, logging, and alerting solutions to ensure platform reliability and performance.

Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, the company is committed to delivering impactful, future-ready solutions.

India

  • Monitor and troubleshoot systems, networks, and applications to ensure optimal performance and availability.
  • Perform system administration tasks including server configuration, maintenance, and upgrades.
  • Collaborate with vendors and recommend new technologies to improve system performance and scalability.

Ocrolus builds an AI workflow and analytics platform for lenders, processing nearly one million credit applications monthly with over 99% accuracy. Trusted by over 400 customers, the company is a fast-growing, remote-first team valuing empathy, curiosity, humility, and ownership.

Canada

  • Design and operate scalable AWS infrastructure with containerization and orchestration tools.
  • Implement monitoring, logging, and infrastructure as code using Terraform.
  • Improve CI/CD pipelines and troubleshoot production issues in complex SDLC environments.

Sureify builds systems that support millions of users. It is a high-growth, engineering-driven SaaS company with a remote-first culture across the Americas.

Europe Unlimited PTO 16w maternity 16w paternity

  • Build, operate, and evolve our cloud infrastructure with reliability, scalability, and security in mind.
  • Improve observability practices and partner across engineering to strengthen our cloud security posture and operational practices.
  • Build tooling and automation that reduces manual work and improves the developer experience.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. With less than 150 team members and a global remote workforce, we operate driven by our core values of ownership, curiosity, and pragmatism.

$150,000–$182,400/yr
US 4w PTO

  • Design, develop, and maintain scalable, secure software services with an emphasis on backend systems, microservices, and APIs. - Implement DevSecOps practices including CI/CD pipelines, Infrastructure as Code, and containerization. - Collaborate with cross-functional teams to improve security, reliability, and delivery of healthcare technology solutions.

Bellese is a mission-driven digital services company pioneering innovative technology solutions in civic healthcare. They foster a collaborative, remote-first culture with a focus on learning and making a meaningful impact on public health outcomes.

US

  • Own, troubleshoot, and solve customer technical issues using best practices.
  • Identify cases that require escalation to product or engineering.
  • Design and implement automation solutions to scale support offerings.

Eon transforms cloud backups into useful assets with their Cloud Backup Posture Management platform. They are an ambitious, collaborative startup backed by prominent investors.