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Key Responsibilities:
- Being the voice of Monzo Business for our most complex businesses.
- Managing customer queries from our most complex businesses and owning the case management of those queries.
- Providing exceptional inbound support and identifying opportunities for customers to get more value.
What We're Looking For:
- A brilliant communicator who can explain things clearly and simply.
- A customer champion who loves diving into problems and making things right.
- Someone with exceptional commercial acumen and strategic foresight.
Benefits:
- Share options are a great way to be part of Monzo's success.
- A generous £1,000 learning budget each year.
- Flexible working hours and trust to manage your time effectively.
Monzo
Monzo is working to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking. They offer personal and business bank accounts, joint accounts, and more, aiming to solve problems and change lives through Monzo.