Similar Jobs
See allRelationship Manager
Enumerate
US
Customer Success
Account Management
Customer Service
Implementation Consultant
Granicus
US
Project Management
Communication
Data Analysis
Customer Success Specialist
Hirevue
US
Customer Success
Account Management
Training
Onboarding Consultant I
RealPage
US
Implementation
Project Management
Communication
State Client Success Manager
First Due
US
Client Success
Account Management
RFP
About the Role:
- Onboard customers and conduct training sessions.
- Roll out new features and provide timely support.
- Help customers configure the product to meet their needs.
Key Responsibilities:
- Advocate for customer needs within Civic Roundtable.
- Drive engagement strategies and share best practices.
- Identify, document, and flag account risks.
About You:
- Empathetic and Customer-centric.
- Process-oriented and Tech-forward.
- Energized by the idea of making government work better.
Civic Roundtable
Civic Roundtable is a mission-driven, venture-backed startup that makes government more integrated and effective through technology. They build tools for government workers on the frontlines of public problems. Trusted by public servants at over 1,500 agencies in all 50 states.