As a Technical Customer Success Manager, you'll be a trusted advisor, focusing on customer contact, training, and driving consistent use of Mitratech’s standard process, support tools/documents, best practices webinars, and suggested solutions to business pain points.
Job listings
$77,013–$117,001
USD/year
Oversees execution of Claims Help Desk and Technical Support functions, ensuring alignment with organizational goals and service excellence standards and leads workforce planning and resource allocation to optimize unit performance. Drives resolution of complex and escalated technical issues, ensuring minimal disruption to end-user productivity.