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About the Role:
- You'll deliver timely, accurate service to agents and carriers in a fast-paced environment.
- You'll collaborate with internal teams to meet SLAs and quality standards.
What You'll Do:
- Answer questions on coverage, rates, and billing via phone, email, and chat.
- Process applications and policy documents; record interactions in CRM.
- Maintain policy files and assist with process improvements.
What We're Looking For:
- Strong communication and policy evaluation skills.
- Proficient in Microsoft Office; self-motivated and remote-ready.
- Entry-level role; training and support provided.
Builders & Tradesmen's Insurance Services
BTIS is a commercial insurance MGA delivering products through technology with a small-business, relationship-focused mindset. Part of Amynta Group, it has over 2,000 associates globally and values partnership, innovation, and service excellence.