Client Services Associate

Job Overview:

• Provide administrative and client support for assigned accounts and client service teams.
• Assist clients with inquiries, coordinate meetings, and maintain account records.
• Work collaboratively and independently in a fully remote environment.

Responsibilities:

• Support Client Service Managers with day-to-day client service activities.
• Communicate with clients through email, video, and phone.
• Maintain accurate records and track outstanding requests.

Qualifications:

• Bachelor's degree preferred or equivalent combination of education and experience.
• Prior experience in client services, customer service, or related field preferred.
• Proficient in Microsoft Office Suite and strong organizational skills.