Execute content updates in the product catalog using Contentstack, manage content in CMS platforms such as HubSpot, and create campaign-related content in email marketing tools such as Stripo and MoEngage. You will ensure updates are accurate, timely, and align with brand guidelines, review briefs and tasks assigned via Monday.com or JIRA, and proactively identify issues and suggest solutions to improve content operations and workflow efficiency.
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The Technical Support Administrator supports the Global Service Delivery team with the operational functions of a full-service global organization. The successful candidate will have a very strong work ethic, is well organized, responsive, analytically skilled, a strategic thinker, detail oriented and quality minded. This role reports to the Regional Manager in Malaysia.