Execute Quality Control testing in accordance with the Digital Banking Quality Control annual review schedule
Assess the effectiveness of key processes and controls across Digital Banking Operations, including customer service, fraud operations, customer onboarding, payment processing, reconciliations, and transaction workflows.
Partner with process owners and business leaders to validate observations and formalize management action plans
Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for clients and the communities it serves. We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory and a meaningful mission.
Examine, audit, and verify pre- and post-close loan files for Quality Assurance, First Line of Defense, and HMDA requirements.
Identify, report, and monitor exceptions while partnering with Mortgage Production and Operations to resolve issues.
Review cancelled and denied loan files to ensure accurate submissions and HMDA compliance.
Banner Bank is a financial institution with a history spanning over 135 years, focusing on helping businesses and individuals achieve their goals. With over $16 billion in assets and numerous branch locations in multiple states, they emphasize financial strength, employee volunteerism, and community support.
Help with the daily monitoring of merchant processing activity.
Conduct investigations of suspicious merchant activity.
Evaluate patterns in merchant processing activity and researching against internal and external information sources.
Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their operations. With Xplor Pay, they facilitate fast and secure payments. They are a global platform with over 106,000 customers, unified by a purpose of helping people succeed.