Remote Customer service Jobs • Japan

We are looking for an experienced technical support engineer who is comfortable working in an early startup environment and who can help contribute to the growth of our APJ support function as we look to scale up our local operations. As a senior-level Technical Support Engineer, you will help our APJ and global customers solve their wide range of technical issues with Dataiku, such as installation, security, and integration with other big data technologies.

We are looking for a compassionate and dedicated Care Companion to join our team. In this position, you will be asked to use both English and Japanese to assist members. As a Care Companion, you will have the unique opportunity to guide our members through their family-forming journeys. You will also have the opportunity to work with members via video chat, and other communication avenues. In this position, your main responsibility will be to provide outstanding customer service.