Remote Customer service Jobs • MS Office

Work in an inbound call center providing customer service for Worker’s Compensation. Duties include taking phone calls, responding to internal and external requests regarding account information, taking payments, and providing policy information. Must follow detailed procedures, use problem-solving skills, and apply organizational/administrative skills and insurance knowledge to accomplish both routine and non-routine tasks.

The Claims Representative investigates and resolves auto physical damage and property damage claims efficiently, delivering exceptional customer service in a team environment. They handle a high volume of calls, contacting customers on multiple platforms and collaborating to achieve department goals at Mercury Insurance.

Join our Customer Service Team and help support automotive enthusiasts with purchases for their dream builds while working from HOME. The Customer Service Representative aids our customers after their purchasing experience and assists them to the best customer service experience post purchase.