Remote Customer service Jobs · SharePoint

Job listings

  • Write, edit, and coordinate clear, accurate health communications for diverse audiences.
  • Collaborate with communications, policy, scientific, and media teams to develop educational materials.
  • Manage content creation, outreach strategies, and communications metrics to support public health initiatives.

This role supports federal public health communications, writing and editing content for scientific and policy-focused initiatives. The partner company is an equal opportunity employer that collaborates with communications, scientific, and technical professionals on mission-driven projects.

  • Manage forensic review, investigative, and provider audit activities related to Medicaid medical, dental, behavioral health, pharmacy claims, as well as provider, member, financial, audit, TPL, and operational data.
  • Lead identification, documentation, and escalation of potential fraud, waste, abuse, or non-compliance risks, and review Medicaid claims for accuracy and compliance with policies.
  • Develop corrective action recommendations and follow-up plans to address identified fraud, waste, abuse, improper payment, compliance, claims, or operational issues.

BerryDunn is a client-centered, professional services firm that helps businesses, nonprofits, and government agencies solve challenges. The firm is led by CEO Sarah Belliveau, known for its inclusive workplace culture and focus on learning and well-being.

$85,000–$110,000/yr

  • Serve as a key connector between product teams, engineers, and end users by triaging requests and resolving issues.
  • Create and maintain practical training materials, documentation, and self-service resources using SharePoint and GitHub.
  • Investigate user issues, coordinate technical escalations, and follow each issue through to resolution.

This company provides digital services for federal programs, helping them operate smoothly and efficiently. The team is collaborative, Agile, and remote, with a focus on clear communication and continuous learning.