Provide entry-level coordination and administrative support for the Voice of the Client program, including survey administration and reporting.
Monitor client feedback mailbox, respond to routine requests, and support system data entry in Qualtrics, Salesforce, and SharePoint.
Prepare routine reports, dashboard exports, and presentation materials using approved templates and processes.
AECOM is the world's trusted infrastructure consulting firm, partnering with clients to solve complex challenges in water, environment, energy, transportation, and buildings. It is a Fortune 500 firm with over 50,000 professionals and revenue of $16.1 billion in fiscal year 2025, fostering a collaborative and growth-oriented culture.
Handle incoming telephone and email inquiries from internal and external customers to resolve issues and fulfill requests.
Maintain the CMMS database by creating work orders, monitoring open orders, and documenting all call information.
Follow up on calls, escalate issues per priority, and prepare reports while maintaining professional demeanor.
Black & McDonald is a facilities management and construction services company operating in Canada. With a large workforce, it values employee development and diversity in a supportive culture.
Develop training and communications products for enterprise data, analytics, and AI initiatives, translating technical concepts for non-technical audiences.
Create engaging learning experiences using e-learning, multimedia, written, and instructor-led formats, applying adult learning principles.
Support LMS administration, SharePoint publishing, and lifecycle management of training materials, including piloting and feedback incorporation.
Rackner is a software consultancy building mission-critical systems for the U.S. government, focusing on cloud platforms, DevSecOps, AI/ML, and modern software engineering. The company emphasizes growth and offers a creative, forward-thinking environment with clear advancement tracks and comprehensive benefits.