This role will drive the VXBS (Visa-Cross-Border-Solutions) Insights roadmap by delivering value through actionable insights and accessible data products. You will collaborate with Business leaders, Finance, Technology and Product teams to understand strategic objectives, measurements, and reporting needs. The role will own the Financial Billing system, financial data products, and support team members. This is suited for an experienced analyst with a background in financial billing, forecasting, and business intelligence.
Job listings
As a Senior Data Engineer on the BI team for Manufacturing, Software, and Hardware Engineering, you will collaborate on designing and optimizing data and reporting applications, partnering with manufacturing teams to address security and data requirements, and managing SQL Server, T-SQL, stored procedures, and database administration.
Join the Business Operations team as a Business Intelligence (BI) Engineer, supporting the Delivery team by collecting and analyzing data, creating visual reports, and providing strategic recommendations to enable data-driven decisions. You will manage data pipelines, build BI dashboards, and solve complex problems.
This role supports Twilio’s Customer Experience (CX) team by championing the Voice of Customer (VoC) program, including NPS and feedback across the customer journey. The Business Intelligence Analyst will play a key role in leveraging data to improve satisfaction, loyalty, and customer outcomes. Responsibilities include utilizing qualitative and quantitative data to determine root causes for gaps in customer expectations and actual experiences.
As the first Data Analyst on our Trust & Safety squad, you will identify abuse patterns, analyze behavioral signals, and develop scalable detection systems that prevent harmful users and enable good senders and scale. You will root-cause investigations of unexpected events or spikes and define, instrument, and monitor key metrics.
$180,000–$200,000
USD/year
US
Unlimited PTO
We are seeking an experienced and strategic Director of Analytics reporting directly to the VP of Analytics, Data Science & Clinical Intelligence. This role will be responsible for leading a critical function within our organization and serving as the primary strategic data partner for our Growth (Sales) and CX (client success, client delivery, marketing) functions. This role will lead a high-performing team of data scientists.
As a Sr. Analytics Manager, you will own the data strategy and Business Intelligence function within our analytics team, serving as a trusted partner to stakeholders across multiple departments. You’ll be responsible for developing and maintaining high-quality self-service tools that empower teams to make smarter, data-driven decisions. You will also enable our analytics team to drive the development of never-before seen insights. From building dashboards to training and supporting power users, you’ll ensure data is accessible, reliable, and actionable across the organization.