Responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team.
Last point of escalation within the technical support department and mentoring junior team members.
Quickly gain an understanding of the ServiceNow platform and requires strong inter-personal skills.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations. They want to make the world work better for everyone.
Build and maintain internal dashboards, portals, and GUI-based tools for trading and operations teams
Develop automation solutions to streamline manual workflows and improve operational efficiency
Work directly with business stakeholders to translate requirements into technical solutions
DV Trading is a global financial services firm that utilizes its capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and across asset classes. Founded 20 years ago, they have grown to approximately 600 people operating throughout North America, Europe, the UAE, and Asia.
Design, build, and maintain CI/CD pipelines for various projects.
Maintain and improve infrastructure-as-code using Terraform for AWS-native applications.
Improve monitoring, alerting, and services reliability using Datadog.
BioIntelliSense is helping to decode human physiology and pioneer a new standard of proactive monitoring to improve healthcare outcomes and save lives. It is a remote-first, lean start-up environment and its global BioTeam colleagues are growth-oriented, collaborative and passionate about its mission.
Provide production support on a shift according to the team on-call roster.
Work on the customer and internal engineering/implementation team raised tickets while not on-call for production support.
Continuously monitor the health and performance of our services, systems, and infrastructure.
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
Working with engineers across Yelp in supporting new features and services.
Integrating tools to monitor platform stability and performance.
Help scale our Kubernetes clusters and AWS-based infrastructure while maintaining our platform's SLOs.
Yelp's engineering culture values individual authenticity and encourages creative solutions. They focus on helping users, growing as engineers, and having fun in a collaborative environment.
Work with other Engineering teams to design sustainable infrastructure and microservice solutions.
Automate tools and infrastructure to reduce manual work.
Monitor applications and participate in an on-call rotation as required.
Bloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers by building and deploying AI agents to personalize the entire customer journey. They power personalization for more than 1,400 global brands.
Support Voleon's build processes and continuous delivery tools, manage software development tools, and automate systems and operations
Work with stakeholders and product teams to create robust, high-performance software and systems architectures
Establish and promote best practices for software development and testing
Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. They have become a multibillion-dollar asset manager, and they have ambitious goals for the future, with colleagues including internationally recognized experts.
Deploy large-scale closed-loop simulations to cloud computing resources
Build and manage the infrastructure that enables Model-Based Design for flight software and simulation models
Develop internal capability to quickly and effectively analyze data from multiple flights
Archer is an aerospace company based in San Jose, California, building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. They are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers while producing minimal noise.
Build an ingestion pipeline to extract, transform, and load data from legacy systems.
Standardize and normalize data across multiple heterogeneous sources to ensure consistency and usability.
Develop and maintain a configuration engine using Python and Ansible to manage network parameters.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals, experiencing an annual growth rate exceeding 25%, and fostering a values-driven organization with a culture of Relentless Performance.
Take technical ownership of our cloud infrastructure and DevOps practices.
Help us design resilient systems, scale infrastructure, mentor engineers, and collaborate across teams.
Own and improve CI/CD workflows, enabling fast and reliable deployments across teams.
Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Formed in 2021 by a team of cyber industry veterans after battling ransomware for years, Halcyon is focused on solutions for mid-market and enterprise customers.