Responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes.
Ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform.
Guides ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Work with DoITT cloud and other technical teams for technical support and issues.
Implement security and governance as per DCAS & NYC guidelines.
DCAS aims to make city government work for all New Yorkers, managing iconic courthouses and purchasing over $1 billion in goods/services annually for over 80 City agencies. It is committed to equity, effectiveness, and sustainability, providing critical resources to City agencies.
Maintain and manage the Architecture Workload Portfolio, ensuring clarity, prioritisation, and transparency of all work items.
Drive end-to-end delivery orchestration, collaborating with architects, engineers, and project managers to move initiatives from investigation through design to implementation.
Champion proactive continuous prioritisation and resource allocation to align skills with business needs and strategic priorities.
NEC Software Solutions, part of NEC Corporation, develops software for public services, including governments, hospitals, and police forces. They employ over 3,000 people and focus on supporting public services to improve efficiency and outcomes.