Responsible for the day-to-day operation and technical support of the IFS Cloud ERP platform and associated applications. Works closely with the ERP Solution Architect (IFS) and the Data Architect as well as specific project leaders. Supports the Transformation team in the daily operation of the IFS cloud system, liaising with support partners to ensure maximum availability of the system to the end user community.
Job listings
Customer Care and Billing Architect will be responsible for re-architecting and redesigning multiple layers of the middleware to support performance tuning and mitigate chronic issues impacting customer facing digital channels. The focus will be on identifying failure, remediation, and refactoring to simplify, modernize, and optimize the middleware. A deep understanding of CC&B Product experience and utility process functional knowledge is required.
$50,000–$75,000
USD/year
As a Support Analyst at Cayenta, you'll tackle exciting puzzles within application, environment/database, and IT/communications issues, primarily focusing on software application challenges. Deepen your expertise in solutions used by CIS customers and become a pivotal part of the support team. Provide timely resolutions to customer issues, monitor the support call queue, and interact with internal departments for issue escalation. Assist in solving data, architecture, and interface issues.
The Unison DBA will be a Subject Matter Expert (SME) on all things relating to database and PRISM administration, specifically utilizing Oracle technologies. The Unison DBA will provide technical support across various functional departments within Unison, as well as provide client support for our COTS applications.