Remote Operations management Jobs • Europe

This is a pivotal management role in Germany Fleet Operations, ensuring remote operations are safe and efficient. The Manager fosters an inclusive environment where Vehicle Safety Officers (VSOs) can voice safety concerns. Candidates must possess exceptional skills to manage a team of VSOs, ensuring they are trained, motivated, and performing roles safely.

You will be the strategic architect of educational experiences for over 200,000 SME users, ensuring every user gets the right learning experience at the right moment to achieve full autonomy with Pennylane. You will own the strategic vision and execution of self-serve educational experiences for our SME cohort, designing learning ecosystems, analyzing user behavior at scale, and coordinating cross-functional initiatives that drive business impact.

We are seeking Customer Delivery Managers to take end-to-end accountability for customer service delivery hyperscalers (Amazon Web Services, Microsoft Azure, Google Cloud), you will be responsible for the successful implementation of customer projects. This role involves managing service quality, optimizing portfolios, finance activities and collaborating with top management to drive success.

As Product Operations Manager, you will ensure the offering on cargo.one is competitive, relevant, and bookable. You will focus on ensuring partner airline integrations run smoothly and receive necessary operational support and data insights. Working closely with partners to onboard them and optimize performance, you will strive for operational excellence and generate value for airline partners and freight forwarder users.

This role leads and transforms global customer support operations, driving exceptional service delivery across multiple products in a fast-paced SaaS environment. It owns the strategy and execution of a multi-year roadmap focused on operational excellence, workforce engagement, digital innovation, and cross-functional collaboration.

As Director of Revenue Operations, you'll be at the center of Aibidia’s go-to-market strategy, partnering closely with Sales, Marketing, Customer Success, and Finance to optimize the systems, processes, and insights that power our revenue growth. You’ll be a hands-on builder, rolling up your sleeves to connect systems, automate workflows, and implement data infrastructure that helps us track, measure and act.

Lead a high-performing global team of Assigned Support Engineers focused on premium customer accounts and define and drive the strategy for the enhanced, assigned support offering, aligning with GitLab’s broader Customer Support and Success teams and product adoption goals. Mentor, coach, and grow team members, fostering a culture of continuous improvement and customer empathy.