Lead IT operations and manage release programs for customers using Veeva's R&D SaaS solutions.
Function as the primary customer liaison, overseeing communication between managed services teams, stakeholders, and third parties.
Guide customers in adopting Vault and industry best practices to ensure holistic success and continuous improvement.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history with over $3B in revenue, it is a public benefit corporation committed to balancing the interests of customers, employees, society, and investors, fostering a culture of flexibility and inclusion.
Manage IT projects involving ServiceNow implementations and upgrades.
Plan and execute project tasks, understanding ServiceNow platform capabilities.
Collaborate with stakeholders to gather requirements and provide project updates.
Talentus Global is a US company with a strong presence in LATAM and across 20 countries around the world. They offer near-shore BPO services including smart-sourcing, dedicated teams, managed IT services, software outsourcing, and ERP & CRM solutions.
Represent the voice of the customer and the organization.
Work closely with stakeholders to define and prioritize features.
Understand customers' problems and ensure they are clearly defined.
Liberty Mutual is a global insurance company. They are committed to creating a workplace where everyone feels valued and supported, offering comprehensive benefits and professional development opportunities.