You will lead complex ServiceNow projects from planning to implementation - within the agreed scope, budget and timeframe. You are responsible for the project scope, schedule, budget and ensure that customer expectations are met. You manage risks, problems and changes (RIDAC) proactively and communicate transparently.
Work 1:1 with Portfolio Management’s (PM) most strategic customers to drive adoption of new product capabilities and functionality. Resolve customer's challenges to support product adoption and achieve faster time to value. Design and architect technical approaches and solutions for Portfolio Management (PM) customers. Develop a deep understanding of PM strategic customers, and their use of Portfolio Management’s products, building strong working relationships with key stakeholders.