Own the design and delivery of ServiceNow's ITSM and ITOM products in a live production environment, measuring performance and influencing product direction.
Act as the voice of the customer from inside, partnering with Product Management to evaluate new capabilities and document gaps.
Drive the solution from discovery through engineering delivery, and measure adoption to iterate on results.
Own the roadmap, vision and requirements for conversational AI features.
Turn customer feedback into product improvements and roadmap priorities.
Guide product strategy to grow to $10B+ in revenue.
ServiceNow provides an AI platform that automates workflows and helps businesses operate more efficiently. It serves a large portion of the Fortune 500 and fosters an AI-native culture focused on innovation.
Own the AI-Native Product-Led Motion strategy for AI-native ITSM capabilities, driving adoption and growth.
Design data-driven growth engines using product telemetry, behavioral analytics, and experimentation.
Lead cross-functional execution across Engineering, Product Management, Design, Data Science, and Go-to-Market teams.
ServiceNow provides the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, and is just getting started.
Own product strategy for AI Value tooling, driving prompt engineering, code reviews, and AI development across analysis modes to balance model quality, cost, and user trust.
Set and communicate product priorities across a cross-functional pod, translating ambiguous stakeholder input into clear requirements and a prioritized roadmap.
Represent the product in cross-org forums, building influence without direct authority and mentoring junior product owners.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter, faster, and better. They foster an AI-native culture where technology and talent are unstoppable, and are just getting started.
Owns the evaluation and feedback backbone for AI-powered support products.
Designs automated evals, human-in-the-loop review, and structured feedback taxonomy.
Drives cross-functional coordination across Product, Engineering, Data, and Operations teams.
ServiceNow provides an AI platform that automates workflows and drives business reinvention for organizations worldwide. It serves 85% of the Fortune 500 and fosters an AI-native culture that empowers employees to focus on meaningful work.
Lead discovery and solution design workshops to translate customer business challenges into scalable ITSM solutions.
Design and own solution intent throughout delivery, ensuring alignment with customer needs and measurable outcomes.
Mentor consultants and contribute to internal assets while staying current with Atlassian ecosystem and ITSM trends.
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. They foster a supportive and collaborative culture with a flexible remote work policy and opportunities for continuous learning.
Act as a trusted advisor, leading discovery and solution design for ITSM transformations on Atlassian tools.
Design scalable ITSM solutions, produce solution documentation, and own solution intent throughout delivery.
Support pre-sales, mentor consultants, and contribute to internal playbooks and reusable assets.
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. The company offers a multicultural, international team environment with a focus on growth.
Own the end-to-end development and maturity of the ServiceNow platform across the organization.
Design, develop, and deploy ServiceNow solutions including ITSM, HAM/SAM, ITOM, and integrations.
Partner with stakeholders to drive process efficiency, automation, and user adoption.
AEVEX supports the U.S. national security mission by providing full-spectrum aviation, remote sensing, and analysis solutions. The company has major offices in California, Florida, North Carolina, Ohio, and Virginia and offers a comprehensive benefits package.
Mentor team members and partners to achieve engagement deliverables and promote customer goals.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent are unstoppable together.
Develop and execute GTM strategies driving awareness and adoption across the Asset Management portfolio.
Create high-quality enablement content including demos, playbooks, and industry materials for field teams.
Synthesize customer insights into actionable feedback for Inbound Product Management counterparts.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company fosters an AI-native culture where technology and talent are unstoppable, with a global workforce.
Provide program management practices to drive rigorous project execution throughout the project lifecycle.
Manage cross-functional projects and senior-level executives to ensure exceptional customer experience.
Drive collaboration and efficient decision-making between internal and external stakeholders.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Design, develop, and maintain ServiceNow AIOps and Event Management solutions.
Configure event ingestion, alert correlation, and noise reduction for business-critical systems.
Build integrations with monitoring tools like SolarWinds and Dynatrace.
Nagarro is a digital product engineering company that builds products, services, and experiences. They have 17,700+ experts across 39 countries and a dynamic, non-hierarchical work culture.
Define and execute the product vision and strategy for ServiceNow's AI-native experience platform.
Lead and mentor a team of Product Management leaders to deliver innovative AI experiences.
Partner with executive leaders across Product, Engineering, Design, and Business Units to unify the AI-native experience.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with their AI platform. With a culture of innovation and a focus on freeing people from busywork, they are building an unstoppable combination of technology and talent.
Provide hands-on technical leadership for ServiceNow platform design, configuration, and governance.
Improve and support IT service management workflows and operational processes.
Oversee integrations, reporting, development standards, and technical debt reduction.
Flexential is a technology company that provides data center and infrastructure services, including cloud, managed services, and colocation. The company values diversity and inclusion, and offers a collaborative culture with a focus on employee well-being.
Configure ServiceNow Platform based on leading practices to achieve customer outcomes.
Participate in workshops to assess current processes and establish future-state processes.
Design and deliver ServiceNow solutions with a technical architecture for long-term success.
ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. They foster an AI-native culture and are committed to putting AI to work for people.
Define and operationalize a new product commercialization motion for Core Business Workflows, accelerating customer adoption of emerging AI innovations.
Build and lead a team of product and AI specialists to identify customer problems, build solutions, and validate business value through proofs of value and innovation workshops.
Collaborate with Product Management, Engineering, Sales, and other teams to execute customer innovation initiatives and establish success metrics.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with an AI platform that brings together any AI, any data, and any workflow. The company fosters an AI-native culture where technology and talent combine, with a global workforce and offices across the US.
Lead the end-to-end build of AI-enabled solutions on the Now Platform, including Now Assist skills and AI Agents.
Guide development activities, mentor junior developers, and partner with architects to shape complex agentic solutions.
Lead AI enablement across product suites and translate business outcomes into secure, measurable AI capabilities.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery. They prioritize creating a culture of belonging and are an equal opportunity employer.
Own the measurement system: define and version core measures of project behavior and performance.
Own delivery: run discovery through QA to launch with your engineering team.
Own the platform: data pipelines, aggregated models, and API/MCP access layer.
Aphex is a construction planning platform that replaces spreadsheets with collaborative tools used by major contractors for mega projects. They are market-leading in Australia and the UK, with a remote-first culture and a commitment to diversity.
Manage delivery of managed services, building mature client relationships and anticipating their needs.
Track key metrics to ensure SLAs are consistently achieved and lead incident response with clear communication.
Ensure accurate invoices, reports, and team tools while proactively identifying risks and driving improvements.
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy with over 30 years of experience, we deliver extraordinary impact by helping clients solve complex business problems with technology.
Drive outbound product strategy and positioning for Process Mining and Task Mining, balancing adoption goals with ACV growth.
Build and deliver enablement content for sales, solution consulting, and partner teams, including talk tracks, demo scripts, and competitive positioning.
Act as a subject matter expert in customer conversations, track adoption metrics, and represent field feedback to inbound teams.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Handle daily incidents, service requests and user questions on the ServiceNow platform, working to agreed SLAs and priority rules.
Administer users, roles, groups and access rights, including ACL configuration and periodic access reviews.
Configure the platform in day-to-day operation: catalogue items, forms, notifications, assignment rules and scheduled jobs.
Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams and foster a culture of openness, respect, grit, and enjoyment.