Source Job

UK

  • Lead discovery and solution design workshops to translate customer business challenges into scalable ITSM solutions.
  • Design and own solution intent throughout delivery, ensuring alignment with customer needs and measurable outcomes.
  • Mentor consultants and contribute to internal assets while staying current with Atlassian ecosystem and ITSM trends.

ITSM Jira Service Management Atlassian Solution Consulting Stakeholder Management

6 jobs similar to Senior Consultant - ITSM/ESM Practice

Jobs ranked by similarity.

North America 4w PTO

  • Act as a trusted advisor, leading discovery and solution design for ITSM transformations on Atlassian tools.
  • Design scalable ITSM solutions, produce solution documentation, and own solution intent throughout delivery.
  • Support pre-sales, mentor consultants, and contribute to internal playbooks and reusable assets.

Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. The company offers a multicultural, international team environment with a focus on growth.

North America

  • Lead the regional implementation and evolution of the ESM Practice strategy, driving consulting excellence and commercial performance.
  • Act as a senior advisor to strategic clients, overseeing complex engagements and ensuring delivery quality.
  • Accelerate the development and adoption of ESM and AI-enabled solutions across the region.

Valiantys is an Atlassian Platinum Solution Partner that delivers cutting-edge team collaboration and productivity tools. The company is a global innovator with a focus on enabling organizational success through technology and a culture of flexibility and growth.

France

  • You shape and advise senior stakeholders on Cloud strategy, architecture, and transformation roadmaps.
  • You lead delivery of complex projects as a trusted advisor, ensuring alignment with best practices.
  • You mentor team members and drive consulting excellence to ensure client success.

Valiantys helps organizations transform work through enterprise service management and engineering productivity. It fosters a supportive, collaborative culture with an international team.

US

  • Lead the functional implementation workstream for enterprise SaaS deployments from kickoff to go-live, managing timelines, risks, and cross-functional coordination.
  • Facilitate discovery and requirements workshops to translate customer business processes into scalable configuration plans including workflows and permissions.
  • Partner with technical consultants and support training, UAT, and go-live readiness to ensure successful customer outcomes.

Itron provides intelligent infrastructure solutions that help utilities and cities manage energy, water, and city services. With over 5,000 global employees and a publicly traded status (ITRI), the company fosters an inclusive culture and commitment to employee growth.

US

  • Manage delivery of managed services, building mature client relationships and anticipating their needs.
  • Track key metrics to ensure SLAs are consistently achieved and lead incident response with clear communication.
  • Ensure accurate invoices, reports, and team tools while proactively identifying risks and driving improvements.

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy with over 30 years of experience, we deliver extraordinary impact by helping clients solve complex business problems with technology.

$92,500–$126,250/yr
US Unlimited PTO 24w maternity 24w paternity

  • Act as a strategic partner for customers, navigating complex business challenges through advisory-led professional services.
  • Lead design and deployment of modern automation and AI-native solutions to drive digital transformation.
  • Manage concurrent projects, ensuring delivery of measurable organizational change and customer value.

Smartsheet provides a cloud-based platform for work management, enabling teams to collaborate and automate workflows. With over 20 years in business, the company employs thousands and values innovation, inclusivity, and employee growth.