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20 jobs similar to Staff Engineer, ServiceNow (AI Ops & Event Management)

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Global

  • Design, develop, configure, and implement solutions on the ServiceNow platform.
  • Analyze business requirements and translate them into scalable technical solutions.
  • Collaborate with clients to gather requirements, provide technical recommendations, and define best practices.

TTEC Digital pioneers engagement and growth solutions that fuel exceptional customer experience (CX). With 1,800+ employees and a sister company of 60,000+, they are a Great Place to Work certified organization that values employee experience.

Global

  • Design, implement, and maintain ServiceNow ITOM solutions including Discovery, Service Mapping, Event Management, and CMDB.
  • Configure automated Discovery and Service Mapping to ensure accurate visibility of infrastructure assets and business service dependencies.
  • Collaborate with business stakeholders to gather requirements, lead workshops, and produce technical documentation.

Rehire is a recruitment and staffing company that connects professionals with global opportunities. They emphasize a collaborative, flexible, and innovation-oriented culture.

$3,000–$4,000/mo
Poland

  • Participate in ServiceNow implementation, enhancement, and optimization projects for clients.
  • Analyze business requirements and design scalable ServiceNow solutions, primarily within the ITSM module.
  • Develop workflows, integrations, catalog items, and custom components, while troubleshooting issues and maintaining documentation.

Sopra Steria is a major European tech consulting and digital services company with over 55,000 employees in nearly 30 countries. Its Polish branch, operating since 2007, hosts around 1,000 specialists as a Global Delivery Center focused on cloud, software development, and platform integrations.

Slovakia

  • Develop and customize ServiceNow solutions focusing on ITSM, ServOps, and Asset Management.
  • Collaborate with stakeholders to translate requirements into scalable, maintainable solutions and manage full SDLC.
  • Mentor junior developers and stay current with ServiceNow best practices.

ConvaTec is a global medical products and technologies company focused on solutions for chronic condition management, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, they serve around 90 countries, united by a promise to be forever caring.

US

  • Design, develop, and customize ServiceNow applications, modules, and workflows.
  • Collaborate with cross-functional teams including CASD, Infrastructure, DevOps, and Business Support.
  • Ensure solutions meet quality, performance, and security standards through testing and documentation.

DMI is a leading provider of digital services and technology solutions, serving public sector and commercial clients globally. Recognized as a Top Workplace, the company fosters a culture of integrity, ownership, and collaboration.

$155,000–$170,000/yr
US Unlimited PTO

  • Provide hands-on technical leadership for ServiceNow platform design, configuration, and governance.
  • Improve and support IT service management workflows and operational processes.
  • Oversee integrations, reporting, development standards, and technical debt reduction.

Flexential is a technology company that provides data center and infrastructure services, including cloud, managed services, and colocation. The company values diversity and inclusion, and offers a collaborative culture with a focus on employee well-being.

US

  • Design and develop responsive pages using ServiceNow UI Builder for CSM and Employee Center.
  • Configure and customize workspaces, data resources, and event handlers to optimize user experience.
  • Support ServiceNow migration initiatives including data migration, update sets, and environment upgrades.

ServiceNow is a cloud-based platform that delivers digital workflows for enterprise operations. The company has a strong culture focused on agile delivery and certifications, with a team that values collaboration and technical expertise.

$120,000–$140,000/yr
US

  • Design, configure, develop, and implement baseline and custom applications in ServiceNow.
  • Provide architectural input and maintain platform stability through appropriate design standards.
  • Utilize Agile/Scrum methodology and collaborate with business and technical teams.

LightFeather provides modern web technology solutions for federal clients. They are a dedicated team focused on mission-critical needs, offering variety and fulfillment.

US

  • Contribute to process improvement and implementation methodology for customer value.
  • Provide thought leadership on API integration for automation and workflow.
  • Partner with users to define problems and align technical solutions.

FireMon provides security management solutions for enterprises. The company operates with a customer-focused team and emphasizes remote work culture.

$12,000–$18,000/yr
India

  • Design and develop custom ServiceNow applications for business-critical operations.
  • Build and maintain workflows using Flow Designer and automation capabilities.
  • Collaborate with stakeholders to deliver tailored solutions that improve efficiency.

The company is a partner organization seeking a ServiceNow consultant to design and customize enterprise workflow solutions. It offers a fully remote work environment and long-term career growth opportunities.

$80,000–$120,000/yr
US

  • Lead the configuration, development, support, and maintenance of ServiceNow/Nuvolo implementations.
  • Analyze business processes and design solutions within the ServiceNow/Nuvolo environment, including forms, workflows, and customizations.
  • Collaborate with product designers and perform hands-on technical development, unit testing, and configuration management using update sets.

NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government for over a decade. We are a mid-sized consulting firm recognized as a Top Work Place in 2019, 2020, and 2022, with a collaborative culture and core values focused on customer and results-oriented delivery.

$120,000–$140,000/yr
US

  • Design, configure, develop, and implement custom applications and enhancements in ServiceNow.
  • Collaborate with business and technical partners to develop requirements and solutions.
  • Script Business Rules, Client Scripts, and Workflow Activities to optimize platform performance.

LightFeather is a technology company that provides modern web solutions for federal clients. The company culture emphasizes meaningful impact and collaboration with industry experts.

Germany

  • Lead architecture and strategic advisory for clients, translating business strategies into scalable ServiceNow solutions.
  • Guide international companies in digital transformation of IT and enterprise service processes.
  • Act as trusted advisor to C-level stakeholders and central point of contact.

Devoteam is a European consulting firm specializing in ServiceNow-based digital transformations. They have over 500 tech experts and 200 certified consultants, fostering an agile and collaborative culture.

$120,000–$138,000/yr
US

  • Design, develop, and enhance enterprise workflow solutions using ServiceNow and Nuvolo platforms.
  • Serve as a senior technical expert, leading implementation, configuration, and integration of custom solutions.
  • Collaborate with cross-functional teams to translate business requirements into effective digital solutions and optimize processes.

The partner company provides enterprise workflow solutions using ServiceNow and Nuvolo technologies. They foster a collaborative and supportive work environment focused on innovation and professional growth.

$130,000–$160,000/yr
US

  • Lead project teams to deploy solutions on the ServiceNow platform.
  • Drive collaborative team leading and ensure development efforts are documented and delivered with quality.
  • Design and define customer solutions utilizing the ServiceNow platform.

AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, and analytics to help enterprises deliver on digital transformation. They prioritize a culture of belonging and offer a multi-million-dollar lab, encouraging growth through training and certifications.

$90,000–$115,000/yr
US

  • Design, configure, develop, and deploy ServiceNow applications for federal government projects.
  • Customize and enhance ServiceNow modules including ITSM, ITOM, HRSD, App Engine, and Service Portal.
  • Lead integration efforts with external systems using REST APIs, SOAP APIs, and Integration Hub.

LightFeather delivers innovative, mission-critical solutions for federal government projects. They are a purpose-driven team working on diverse, meaningful projects alongside industry experts.

$120,000–$130,000/yr
US

  • Troubleshoot and resolve issues in ServiceNow instances, performing light scripting and configuration changes.
  • Advise clients on platform best practices and participate in calls to clarify scope and communicate resolution.
  • Maintain accurate records and adhere to development standards while deepening expertise across ServiceNow modules.

Sigital is a ServiceNow partner delivering consulting and managed services. They offer a remote-first culture with a focus on professional development and team collaboration.

EMEA

  • Configure ServiceNow Platform based on leading practices to achieve customer outcomes.
  • Participate in workshops to assess current processes and establish future-state processes.
  • Design and deliver ServiceNow solutions with a technical architecture for long-term success.

ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. They foster an AI-native culture and are committed to putting AI to work for people.

$180,000–$200,000/yr
US

  • Lead the architecture, design, and deployment of AI-powered solutions on the ServiceNow platform, including Now Assist, AI Agents, and GenAI workflows.
  • Drive complex programs delivering AI-enabled ITSM, ITOM, HRSD, CSM, SecOps, and ITAM capabilities across multiple teams.
  • Serve as a subject matter expert and escalation point, mentoring teams and advising clients on AI governance, adoption, and measurable business outcomes.

AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, analytics, and software delivery. They prioritize creating a culture of belonging where all perspectives are valued and empower everyone to speak up and drive change.

US

  • Drive implementation and management of ServiceNow HAM, SAM, and SBOM solutions to improve asset governance and lifecycle control.
  • Translate stakeholder needs into effective ServiceNow configurations and collaborate with cross-functional teams to deliver requirements.
  • Apply Azure technologies and ServiceNow platform capabilities to support integrations, workflows, and broader technology initiatives.

The partner company delivers technology solutions that support mission-critical public-sector outcomes. It fosters a collaborative, innovation-focused environment with opportunities for career growth and internal mobility.