Lead day-to-day product development for the GeneDx patient portal, the primary digital hub through which patients track test status, complete key tasks, access results, and engage with support resources. Manage the product backlog for portal features, partner with Product Design and Engineering, and represent the voice of the patient. Responsible for ensuring user experiences and communications are clear, secure, intuitive, and frictionless.
As an Associate Product Manager, you'll play a hands-on role on a small, mission-driven product team collaborating with design, engineering, and clinical operations to build impactful solutions. Your work will improve tools and experiences for members and peer support teams, making care more accessible and effective while analyzing product usage data to improve user experience.
The ideal candidate will help drive and shape the next phase of ControlUp's innovative platform, using cutting-edge technologies. He or she must have excellent relationship and influencer skills, a strong technical background, proven communication, and presentation skills, be self-motivated and eager to take the initiative, and work well in a geographically distributed team. Take product ownership within the ControlUp SaaS product line. Lead market and competitive analysis of the Digital Employee Experience market to identify potential trends and opportunities.
As a Junior Product Manager, you'll shape the future of our CRM platform, working with your manager, project managers, and developers to transform customer needs into innovative solutions. You will analyze customer and user needs, gather feedback, and write documentation. The role involves designing product features, assessing feasibility with engineers, and tracking down bugs using logs and data.
Drive the planning and design of the company's App products. Identify existing product problems, combine industry trends, and dig into new value-added scenarios and demands to enhance App competitiveness. Coordinate all parties to efficiently promote product design and development, track App usage feedback and data. Research and analyze user behavior, provide sustainable user experience design throughout the product life cycle, and improve APP product user experience.