This role involves hands-on product execution as an IC with management responsibilities, leading a small team of Software Product Managers and supporting their professional growth, while driving the vision, execution, and scaling of product offerings, ensuring they align with customer needs and business objectives. You will collaborate with stakeholders to research, design, develop, and launch software products.
The role focuses on working with a diverse team of creators to grow and learn from world-class engineers. The individual in this role manages a team of engineers, optimizes internal management processes, sets up sprints, and communicates with clients. They must foresee challenges proactively.
As the Senior Inbound Product Manager – Retail, you will be key to scaling one of ServiceNow's fastest-growing business units, focusing on Retail Service Management and Retail Operations. You will leverage deep expertise in retail operations and retail customer service management, and CRM software to bridge the gap between products and market. You will drive product strategy, execute successful product development and releases, and deliver on strong customer adoption.
As a Technical Product Manager, you will be a key member of the team that designs technical, service and content solutions to support Aledade’s vast practice base, with an emerging focus on Aledade’s largest clients. In this role, you will partner with business owners, analytics leads, engineers, regional medical directors, and other product leaders to define project goals, solution scope, implementation approaches, and rollout plans.