Conduct telehealth assessments and support patients through their medical journey at Alternaleaf Clinic.
Manage complex patient interactions including clinical escalations, adverse event follow-up, and complaint resolution.
Build strong knowledge of the medicinal cannabis framework and patient journey systems.
Montu is Australia's largest healthtech business specializing in alternative healthcare, supporting patients, doctors, and pharmacies through its Alternaleaf clinic, SAGED platform, and Leafio dispensing solutions. Recognized as the fastest-growing tech company in Australia by Deloitte TechFast 50 for two consecutive years and named #1 on LinkedIn's Top Startups Australia 2024, Montu has a team that values innovation and impact.
Manage the member's clinical experience from request through desired outcome, including account activation and medical history drafting.
Coordinate video or phone consults with specialists and schedule monitors in advance, troubleshooting issues as needed.
Conduct ongoing follow-up post-consult and facilitate local recommendations, communicating with primary care physicians or specialists.
Transcarent is a health and care platform that combines medical, pharmacy, and point solutions with a generative AI-powered experience for health consumers. With over 1,700 employer and health plan clients serving 21 million Members, they foster a culture of People First, Care, Resilience, Results, and Humble and Human.
Perform concurrent inpatient utilization review using InterQual criteria to determine medical necessity.
Engage in clinical collaboration with physicians and care teams to support appropriate level-of-care decisions.
Maintain documentation, comply with regulations, and ensure quality customer service.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations serving over 700 clients across 10 industries. With over 66,000 employees across 13 countries and 65 delivery centers, the company combines scale and expertise to create meaningful impact.
Provide patient-focused telehealth clinical triage assessments and health education via phone, video, and chat.
Work independently to make clinical decisions, assess needs, and direct patients to appropriate care levels while documenting interactions.
Monitor performance metrics, participate in coaching sessions, and communicate with clients and team members.
Carenet Health is a behind-the-scenes partner for over 250 of the nation's premier health plans and health systems, providing telehealth and virtual care clinical triage assessments and health education. Named one of America's fastest-growing private companies by Inc. Magazine for eight consecutive years, the company is integrity-driven and focused on compassionate, evidence-based care.
Provide telephonic nursing assessment and care planning for pediatric patients using established protocols.
Prioritize patient interactions by acuity and collaborate with on-call providers as needed.
Document all encounters in the electronic medical record and communicate follow-up instructions.
Advocate Health is the third-largest nonprofit, integrated health system in the US, created from the combination of Advocate Aurora Health and Atrium Health. It employs 155,000 teammates across 69 hospitals and over 1,000 care locations, focusing on clinical innovation and equitable care.