2 open remote positions
Modernizing Medicine is on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.
The Senior Sales Enablement Specialist role is essential in establishing the organization at the forefront of sales excellence, focusing on innovation and enhancing the capabilities of the sales teams through training methods and enablement tools. This role involves measuring training and ensuring that sales enablement delivers clear value to the WCSO, supporting sales reps to drive revenue, improve skills, and maintain overall sales effectiveness.
The Customer Success Specialist will be the primary contact between clients and internal stakeholders. This person will manage customer needs via the Account Management escalation queue in Salesforce, understand the client industry and products, and collaborate with other teams to mitigate customer risk. This role will also identify upsell opportunities, serve as an escalation point, and maintain regular communication with customer escalations.