The Baldwin Group is a national firm of experts in business insurance, employee benefits, and retirement planning. Since 2011, it has grown from a local business into a national firm serving two million clients across the country.
Drive operational excellence and consistency across the Employee Benefits segment nationwide by optimizing workflows, ensuring compliance, and implementing best practices.
Partner with regional leaders, technology teams, and senior management to influence enterprise-level operational strategies and lead process improvement initiatives.
Develop KPIs and reporting dashboards to measure operational effectiveness and drive continuous improvement across regions.