Source Job

US

  • Drive operational excellence and consistency across the Employee Benefits segment nationwide by optimizing workflows, ensuring compliance, and implementing best practices.
  • Partner with regional leaders, technology teams, and senior management to influence enterprise-level operational strategies and lead process improvement initiatives.
  • Develop KPIs and reporting dashboards to measure operational effectiveness and drive continuous improvement across regions.

Process Improvement Analytical Skills Communication Microsoft Office Suite

12 jobs similar to National Operations Manager, Employee Benefits

Jobs ranked by similarity.

Ireland

  • Streamline benefits operations processes and maintain standard operating procedures for consistency and efficiency.
  • Oversee data management, enrollment, and billing accuracy while supporting customer and professional inquiries.
  • Partner with Product team to ensure proper benefit setup and communicate changes effectively.

G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries without establishing local entities. The company has a diverse, remote-first team and fosters an innovative culture where every contribution is valued.

$143,500–$205,000/yr
US

  • Own end-to-end operational delivery of AMS benefits programs, including carrier and TPA management, compliance, and data integrity.
  • Serve as the primary operational interface to Benefits COE, Payroll, HRIS, Legal, and People Services for cross-functional alignment.
  • Lead the full AMS LOA lifecycle in partnership with LOA vendors, from intake through return-to-work.

Zscaler is a cloud security company that provides the Zero Trust Exchange platform to secure digital transformation. With a global team and a culture emphasizing innovation and accountability, Zscaler builds high-performing teams to protect customers from cyberattacks.

US East Coast

  • Manage day-to-day administration of employee benefits programs including medical, dental, vision, life insurance, disability, retirement, and leave.
  • Lead annual benefits renewals and open enrollment, ensuring competitive and compliant offerings through partnerships with brokers and vendors.
  • Ensure compliance with federal, state, and local regulations, and oversee benefits communication, education, and new hire orientation.

Exol provides flexible and scalable outsourced warehouse services, specializing in automated warehousing solutions for businesses of all sizes. As an independently managed joint venture between Symbotic and SoftBank, Exol operates state-of-the-art distribution centers and focuses on efficient goods movement across CPG, food and beverage, wholesale, and retail sectors.

$110,000–$130,000/yr
US

  • Drive operational excellence and process optimization across insurance operations using data and customer insights.
  • Lead cross-functional partnerships with Product, Engineering, Compliance, and CX teams to triage and resolve technical issues.
  • Manage and mentor a high-performing team while ensuring audit readiness and regulatory compliance.

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. They are dedicated to building a diverse, inclusive and authentic workplace.

US

  • Lead continuous improvement initiatives across insurance operations, using operational data and customer insights to identify inefficiencies and develop scalable solutions.
  • Drive operational reviews, quality programs, audit preparation, and controls to maintain regulatory compliance and high-quality policyholder experiences.
  • Partner cross-functionally with Product, Engineering, Compliance, and carrier teams to resolve complex issues and improve operational performance.

Our partner is a technology-driven insurance company focused on customer operations, regulatory compliance, and scalable process improvement. They foster a collaborative, inclusive, and fast-paced workplace culture with a focus on innovation and continuous improvement.

US Unlimited PTO

  • Own the employee lifecycle process from offer to exit, ensuring new hires start strong and departures are clean.
  • Maintain HRIS data integrity and partner with benefits and payroll teams for accurate enrollments.
  • Lead audit and compliance checks to keep records ready for review and support agency HR contacts.

Patriot is a growth-focused national insurance services firm partnering with agencies across the US. Founded in 2019, it has over 2,100 employees in 150+ locations across 45+ states and was named to the 2025 Inc. 5000 list of fastest-growing companies.

$100,000–$130,000/yr
US Unlimited PTO

  • Own employee benefits program end to end, including annual renewals and open enrollment.
  • Manage day-to-day PEO relationship (Justworks) and HRIS, leading a strategic evaluation of HR infrastructure by 2027.
  • Ensure compliance with leave laws, employee handbooks, and multi-state regulations.

Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways by connecting employers, educational institutions, and diverse talent through accessible education financing. A Forbes Fintech 50 company and portfolio company of SHRM, we are a lean, fast-paced team committed to social impact and innovation.

US

  • Provide operational insight through dashboards and diagnostic analysis to drive decisions.
  • Own system configurations and partner with engineering to scale operations.
  • Drive process improvement and AI automation from problem definition to rollout.

Bestow is a leading vertical technology platform modernizing life insurance distribution for carriers. The team of 160 operates with high trust and real ownership, backed by investors like Goldman Sachs.

US 16w PTO

  • Support the National Sales team with critical operational services including billing, project coordination, and vendor management.
  • Analyze operational data, optimize business processes, and implement new procedures to enhance efficiency across departments.
  • Coordinate with external sources to ensure accurate performance data and make recommendations for process improvement.

Astound is a leading provider of internet, WiFi, mobile, and TV services, connecting communities and businesses through innovative technology. With a supportive work environment and personalized training, the company invests in its employees to foster growth and make an impact.

US Unlimited PTO

  • Lead the scaling of BVA operations, translating business priorities into scalable processes and workflows.
  • Drive operational excellence through performance metrics, quality assurance, and data-driven improvements.
  • Partner with AI Engineering to automate workflows and improve customer experience.

Prompt Therapy Solutions is a therapy services company that focuses on operational excellence and AI-driven automation. They value a remote/hybrid work environment and offer a supportive culture with potential equity and wellness benefits.

Asia Pacific

  • Serve as the India benefits expert, executing regional strategy and delivering employee benefits programs including health, risk, retirement, leave, and wellbeing.
  • Lead vendor management, annual renewals, budget planning, and ensure compliance with India statutory benefits frameworks such as EPF, ESI, and the Maternity Benefit Act.
  • Partner cross-functionally with global teams to drive M&A due diligence, improve employee experience, and leverage AI tools for operational efficiency.

ServiceNow is the AI control tower for business reinvention, helping 85% of Fortune 500 companies work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

$95,000–$120,000/yr
US

  • You manage premium audit operations through team leads and individual contributors to ensure consistent quality and productivity.
  • You develop and execute operational initiatives to improve audit efficiency and customer experience.
  • You provide hands-on leadership and development for the audit team, fostering a collaborative culture.

Pie Insurance makes commercial insurance affordable and easy for small businesses. They are a diverse team of builders, dreamers, and entrepreneurs.