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Role Summary:
- Play a critical role in affecting and operating the renewal process for existing customer base.
- Collaborate with cross-functional teams such as sales, finance, and customer success.
- Ensure successful renewal of customer contracts and maximize revenue opportunities.
What You Will Do:
- Analyze customer contracts and product selection to determine the best renewal paths for customers.
- Foster and maintain positive relationships with assigned customers and partners, addressing inquiries and escalations.
- Drive revenue optimization by identifying upsell, cross-sell, and expansion opportunities during renewal.
What You Will Bring:
- 1-2 years of experience in Renewal Sales.
- Fluent English Language Skills.
- Familiarity with Salesforce tools such as Lightning and CPQ.
Sophos
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. The company fosters a remote-first culture with employee-led diversity networks and global wellbeing initiatives.