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What you'll do:
- Own the renewal lifecycle for a global portfolio, serving as primary contact for all renewal activities.
- Conduct pre-renewal health reviews, deliver proposals, negotiate terms, and address churn risks.
- Partner with Legal, Finance, and Revenue Operations to ensure accurate forecasting and execution.
What you'll need:
- 1-2+ years in renewals, customer success, account management, or services sales in a SaaS environment.
- Strong commercial acumen and experience managing churn risk and win-back strategies.
- Proficiency in Salesforce, CPQ tools, DocuSign, and excellent communication skills.
Benefits & Culture:
- Fully remote, high-velocity global team with autonomy and high-trust flexibility.
- Benefits designed to support life beyond the screen, with a commitment to diversity and inclusion.
Zone & Company Software Consulting LLC
Zone is the ERP-native AI platform for financial operations, built for organizations running on Oracle NetSuite. With more than 4,500 customers worldwide, Zone operates as a high-velocity, fully remote global team.