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Key Responsibilities:
- Receive and record incident information using various tools and techniques.
- Conduct analysis, troubleshoot, and resolve moderately complex customer problems.
- Maintain customer relationships and communicate effectively with clients.
What You Will Bring:
- 2-4 years of technical support or software troubleshooting experience.
- Experience with SQL databases, Windows/Linux server environments, and web technologies.
- Strong analytical, problem-solving, and interpersonal skills.
Why Join Us:
- We strive to provide the best customer experience in the industry.
- We foster a culture of integrity, respect, and continuous personal development.
- We maintain an entrepreneurial spirit with creativity and innovation.
Transact+CBORD
Transact+CBORD is a leader in innovative payment, mobile credential, and commerce solutions for connected campuses. They partner with over 1,750 higher education and health institutions and foster a culture of integrity, respect, and continuous personal development.