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Troubleshooting
Partner Ownership, Health & Growth:
- Own the proactive post-launch success motion.
- Build strong relationships with key partner stakeholders.
- Monitor partner health across product utilization.
Risk Management & Coordination:
- Act as the internal quarterback.
- Escalate and manage complex or high-priority partner issues.
- Partner with Support to monitor recurring issue patterns.
Expansion Support:
- Identify signals for cross-sell or upsell opportunities.
- Partner with CAM and Solutions Engineering.
- Use partner performance data and industry insights.
NMI
NMI empowers partners with payment choices, challenging the one-size-fits-all approach. They are creative problem solvers who help visionaries smash through boundaries with democratized payments technology; they are focused on a diverse and welcoming work environment.