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Role and Responsibilities:

  • Manage support and processing for small to medium EPCs, handling partner requests via email, chat, and support mechanisms.
  • Ensure smooth transactions within the financial portal by managing queues and action areas.
  • Provide coaching and training to EPC partners and sales reps, and assist in improving internal processes.

Qualifications and Experience:

  • 3+ years in Product Operations, Customer Service, Account Management Support, or Sales Fulfillment.
  • Knowledge of the construction or solar industry preferred; BS/BA preferred.
  • Strong communication, relationship building, problem solving, and proficiency in Google Suite, Slack, Intercom, and AI tools.

Culture and Benefits:

  • Unlimited PTO, medical, dental, vision, paid parental leave, retirement plans.
  • Promote-from-within culture with focus on talent development and growth.
  • Equal opportunity employer committed to diversity and inclusion.

Palmetto

Palmetto is a leading clean tech company accelerating the transition to a clean energy future through renewable energy solutions. They foster a promote-from-within culture with a focus on talent development, career growth, and purpose-driven work.

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