Senior Retention & Success Specialist - Customer Lifecycle Marketing

Geotab

Remote regions

US

Salary range

$100,000–$115,000/yr

Benefits

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Responsibilities:

  • Execute retention, adoption, and success lifecycle programs.
  • Deliver onboarding and renewal-adjacent communications.
  • Support execution of Voice of Customer and survey programs.

Requirements:

  • 5-8 years experience in customer or lifecycle marketing.
  • Ability to manage multiple initiatives under time pressure.
  • Strong written communication skills with a customer-first mindset.

Benefits:

  • Flex working arrangements.
  • Home office reimbursement program.
  • Competitive medical and dental benefits.

Geotab

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.” They connect commercial vehicles to the internet and provide web-based analytics to help customers better manage their fleets. Geotab is a fast paced, ever changing environment with a fun and inclusive work culture where people follow their passion and think differently.

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