Own and build strong, strategic relationships with a dedicated portfolio of customers
Drive customer renewal and retention, exceeding quarterly Net Dollar Retention (NDR) goals
Identify and capitalize on opportunities for revenue growth

Requirements:

Proven success in a B2B SaaS environment, with 2+ years of experience thriving in a commercially-focused Customer Success role
Strategic and proactive in client interactions, consistently mitigating churn, driving adoption, and encouraging expansion
Empathetic and customer-centric, with a passion for understanding and exceeding client expectations

Benefits:

Minimum of 3 weeks vacation, 5 sick days, and 6 personal/flex days, plus a company-wide winter holiday shutdown
Health, dental, and vision, long-term disability, and a Health Spending Account (HSA)
Flexible parental leave benefits, including top-ups

Athennian

Athennian increases trust in business by helping legal, finance, and tax teams be transaction and audit-ready through organizing business entity and corporate structure information. They manage over a million business entities to automate workflows for ownership, company secretarial, governance, tax, and compliance.

Apply for This Position