Answer, screen, and route incoming calls to the appropriate team member
Take and relay messages or transfer calls to voicemail when staff are unavailable
Log phone calls and upload documents into the online document management system

Qualifications:

Fluent in both English and Spanish (spoken and written)
Strong written and verbal communication skills
Self-motivated with the ability to multitask

Equipment Requirements:

Windows 10, Intel i5 (8th Gen+) or 2GHz and 8 cores 16 GB RAM 256 GB SSD
Wired Ethernet preferred; 5 GHz Wi-Fi acceptable
30 Mbps download 15 Mbps upload Latency (Ping): Under 100ms

The Ward Law Group

The Ward Law Group is a firm where your work truly matters, serving the community with compassion and excellence. They foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes, with locations in Miami Lakes, Manhattan, and Orlando.

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