Senior Technical Consultant - Strategic Portfolio Management

The Senior Technical Consultant for Technology Workflows is a technical leader responsible for guiding clients through the implementation of ServiceNow’s Strategic & Application Portfolio Management solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. Key responsibilities include project delivery, acting as the primary technical liaison, overseeing technical delivery, and defining technical solutions. The consultant will lead technical onboarding, perform hands-on development on the ServiceNow platform, and serve as an escalation point for technical issues. Pre-sales support involves partnering with the pre-sales team to scope service engagements and demonstrating thought leadership through webinars and white papers. Collaboration with ServiceNow product teams ensures feedback on new features and alignment with IT Management trends. Qualifications include experience in consulting, SPM expertise, and proficiency in creating architectural designs and integration strategies.