Principal Customer Success Architect

Atlassian

Remote regions

Global

Salary range

$171,810–$270,250/yr

Benefits

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Role Overview:

  • This is a senior post-sales individual contributor role within the Customer Success Architect organization.
  • You will focus on Atlassian's Strategy Collection, including Jira Align, Focus, Talent, and Rovo.
  • You will lead complex customer engagements and help define standards for enterprise adoption.

Qualifications:

  • 10+ years in customer success, enterprise architecture, consulting, or similar roles.
  • Deep expertise in enterprise strategic planning, portfolio management, and operating models.
  • Strong executive presence and ability to influence senior stakeholders.

Compensation:

  • Base pay ranges from $171,810 to $270,250 USD per year depending on geographic zone.
  • This role may also include benefits, bonuses, commissions, and equity.

Atlassian

Atlassian creates software products that help teams collaborate and unleash their potential. The company operates globally with a distributed-first culture, hiring in countries where it has legal entities, and values diversity and inclusion.

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