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What You'll Do:
- Lead and develop a team, fostering customer-centricity and accountability.
- Own customer optimization, guiding teams through workflow discovery and solution design.
- Drive customer outcomes, product adoption, and overall experience.
What You'll Bring:
- 8+ years of experience, including 5+ years in customer-facing roles and 2+ years in people management.
- Deep commitment to customer success with a proactive, solution-oriented mindset.
- Healthcare experience in operations management or patient flow.
What You'll Get:
- Intellectual and emotional satisfaction of solving tough operational problems.
- Competitive compensation package including base salary, bonus, and stock options.
- Generous Paid Time Off and Parental Leave
LeanTaaS
LeanTaaS creates software solutions that combine lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. They have raised more than $300 million from top-tier investors and have been named among the top 100 AI companies in the world.