Customer Success Team Manager
Remote regions
BrazilBenefits
26w maternity
4w paternity
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Responsibilities:
- Lead the Enterprise Customer Success team, focusing on adoption, retention, and expansion of strategic accounts.
- Develop, coach, and elevate the team’s seniority, as well as hire high-performance talent.
- Act as a structured bridge between clients and the Product team, contributing insights to drive solution evolution.
Qualifications:
- Previous experience leading Customer Success teams or related areas, preferably in SaaS.
- Experience managing Enterprise clients.
- Strategic mindset with strong analytical capabilities and excellent communication skills.
Benefits:
- Food/Market Voucher.
- Medical, Dental, and Group Life Insurance.
- Stock Options (4 years grace period).
Doctoralia
Doctoralia, a Docplanner Group company, operates the largest healthcare platform worldwide, serving over 55 million patients and processing more than 15 million appointments monthly across 13 countries. With over 2 million healthcare professionals and 10 million patient evaluations, they aim to improve people's health through their marketplace and SaaS solutions.